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The secret ingredient that makes some teams better than others

Culture defines any business, but it’s one of the hardest things to manage. In this extract from her new TED Book, Margaret Heffernan lays out the often-overlooked element necessary to build an effective, efficient organization: social capital.


Read more at https://ideas.ted.com/the-secret-ingredient-that-makes-some-teams-better-than-others/


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