What does Business Process Improvement mean to Small Businesses?
Small business owners and employees perform different tasks. Many employees say that they feel like wearing many hats. Also, processes are executed in different ways each time. These issues will affect the process variables which results in decreased effectiveness and increased number of unhappy customers.
Hence, small companies show or appear less organized, when their processes are not well defined . It can let the employees confused about their role in the company and not as efficient as they could be.
If your business feels that way, contact us for a free initial consultation.
We work with you to identify what matter to your organisation
We evaluate who does what how when.
We map the process using the method best suited for your type of business and long term goals
We analyse the productivity, risk and controls to identify redundancies and eliminate risk and waste.
We draw a new map for the future process. We provide all necessary documentations and training to ensure continuity, accountability and monitoring.
Execute the improvements in a systemic and continuous manner.